Refund and Exchange Policy
Refund Policy
We do not offer refunds on orders once they have been placed and delivered.
Exchange Policy
We offer exchanges if there is an issue with the product you received. You may request an exchange if:
- We sent you the wrong product.
- We sent you the wrong size.
- The product arrived damaged or defective.
- There is any other issue with the product that does not match what you ordered.
Exchange requests must be made within 7 days of the product being delivered to the customer. Any exchange request made after 7 days of delivery will not be accepted.
If you receive a product with any of the issues mentioned above, please contact us within 7 days with your order details and clear photos/videos of the product. After verifying the issue, we will arrange an exchange and send you the correct product.
Note: If you receive a wrong, damaged, defective, or otherwise incorrect product and wish to exchange it, please do not use, wash, modify, damage, or handle the product roughly. The product must be kept in its original condition until the exchange has been approved. Exchange requests may not be accepted if the product has been used or damaged after delivery.
Contact
Whatsapp Number
+92 304 8535545